ABOUT US

Caremore Group provides Ofsted registered supported accommodation (URN 2769510) for looked after young people and care leavers aged 16 and 17 in South London.

Our homes are small by design. No more than three young people live under one roof, each with their own bedroom, and staff are on site 24 hours a day. Young people live alongside a consistent team who know them well and help them build the skills, confidence and relationships they need for adult life.

We are registered under the Supported Accommodation (England) Regulations 2023. We provide accommodation and support. We do not provide care. If a young person's needs move beyond what supported accommodation can safely meet, we tell the placing authority straight away and work with them on the right next step. We do not administer medication. Young people who manage their own medication are supported to do so, and we can store it securely for them.

MEET OUR FOUNDER

James Robertson, Founder, Managing Director and Registered Service Manager

James founded Caremore Group in 2018 with one belief: every young person leaving care deserves a safe base and someone in their corner who will not give up on them.

As Registered Service Manager, Designated Safeguarding Lead and Nominated Individual, James is personally accountable to Ofsted for the safety and quality of everything we do. He leads from the front, knows every young person we support by name, and holds the whole team to one simple standard: would this be good enough for my own family?

Under James's leadership, Caremore has become a specialist in supporting looked after young people and care leavers aged 16 and 17 as they prepare for adult life. In the same way a specialist school can give each pupil more than a mainstream setting, we support fewer young people so we can do more for each one. Every placement is shaped around the young person's own plan and delivered by a team who know them well, with every decision recorded and every concern acted on.

SAFEGUARDING

Safeguarding is at the centre of everything we do. James Robertson, Registered Service Manager, is our Designated Safeguarding Lead, and Richmond Osei Akoto is our Deputy. If you are worried about a young person we support, contact us straight away on 07538 800950 or info@caremoregroup.co.uk. If a young person is in immediate danger, call 999.

COMPLAINTS

We welcome feedback and take every complaint seriously. Young people, families, social workers and placing authorities can raise a concern with any member of staff, or email info@caremoregroup.co.uk. We will acknowledge your complaint within 2 working days and aim to respond in full within 14 days. If you are not satisfied, you can contact Ofsted directly on 0300 123 1231 or at gov.uk/ofsted, quoting our URN 2769510. Young people can also speak to their social worker or an independent advocate at any time.

YOUR PRIVACY

Caremore Group Ltd (Company Number 11663784) is registered with the Information Commissioner's Office (ZB880365). We collect only the details you choose to send us through this website, such as your name, email address and phone number, so we can respond to your enquiry or referral. We do not sell or share your details with anyone else. We keep enquiry records only as long as needed and in line with our data protection policy. To ask about, correct or delete your information, email info@caremoregroup.co.uk. You can also complain to the ICO at ico.org.uk.